Everything ewe need to know

Lots of customers missed out on the previous Herdy Jubilee editions and we received multiple requests to release another version.

We put the question to our newsletter subscribers and over 2000 people responded with a resounding yes - 92% to be precise!

In order not to disappoint any customers this time we decided to offer the mug on a pre-order basis, over a two week period, so as to guarantee whoever orders a mug will receive one.

What is a pre-order?

A pre-order is an order placed for an item that has not yet been released. By placing a pre-order, you are guaranteeing your purchase and delivery will be made as soon as the item becomes available.

When can I order?

You have 2 weeks to place your pre-order, so there's no need to rush. The event begins at 9am on Friday 29th July and closes on Friday 12th August at 12 noon.

Will I definitely get a mug?

If you place a pre-order within the allotted time period, you will be guaranteed a mug. You will receive a confirmation email once your order has been placed.

Will you run out?

No, everyone who orders a Jubilee mug will receive one.

More frequently asked questions...

Your payment will be taken at the point your order is placed.

The estimated dispatch date for this pre-order Jubilee mug is early to middle of October (this is subject to change). We will contact customers with any updates via email and you can also email our Customer Service team for an update at any time.

This Jubilee mug is a limited edition, complete with collector’s gift box. The edition will be limited to the number of pre-orders we receive. After this edition there will be no further production of this piece.

You can cancel your order within the 2 week pre-order period. Once this period of time is over and your order is in production, you can not cancel your order.
Once your order has been delivered, our standard returns policy will apply.

There is no limit to how many Jubilee mugs you can order.

Unfortunately, our pre-order system will only allow you to check out with the pre-ordered Jubilee mug/s in your basket. If you wish to purchase other items from Herdy, you will need to order these separately. Your pre-order will be shipped, once available, using our standard UK or international shipping services.

We encourage pre-ordering the Jubilee mug via our website as this will ensure you receive automatic updates about your order. We are, however, able to take orders over the phone, if you prefer.

Yes, you can pre-order the Jubilee 'Coronation' Mug in all of our 4 stores from Monday 1st August. You can select either home delivery or store pick up. For details of our Store locations click here

All updates regarding the Jubilee 'Coronation' Mug will take place via email.

Jubilee 'Coronation' Mug

Pre-order is now live

Own a piece of Herdy history...
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Pre-ordering is easy, waiting is the hard part!